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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3950 reviews
96%
(3804)
2%
(89)
1%
(40)
0%
(8)
0%
(9)
M
Italian Roast
Martin Brickles
Authentic

Absolutely one of the most authentic Italian roasts I've ever had. Wonderful, deep flavour with no let up. Proper coffee for real coffee lovers

Lovely smooth chocolate

J
Tres Picos
Janis Whitford
Really nice

Like to try different coffees, this one is really nice. lovely flavour

Hot chocolate

Easy to make hot chocolate drink. Super tasting and very chocolatey. Enough chocolate powder to make more than ten cups. Fairly priced.

A
Blue Lady Tea
Alison T
Lovely tea and excellent delivery service

Tea is great especially in the morning

A
Masala Chai
Andy McCaw

Simple and prompt

M
Cornish Dark
Martin Lincoln
Velvet

Deep and delicious, velvety and smooth. A warmingly intense drink experience that is so comforting

D
Biscotti
Debra Collis
Delicious

These biscotti are addictive and go so beautifully well with a long double espresso, (although I'm more than happy to eat the lot with no coffee involved at all)!

M
Cinnamon Spice Tea
Michael Best
Delicious

My partner, the tea drinker in our house, has instructed me to tell everyone that this tea is blooming delicious (I have tidied up this quote a bit!) and has become her absolutely favourite mid-morning cuppa.

Enough said.

DELICIOUS

can we have all varieties of chocolate-covered beans, please

T
Elderflower Oolong Tea
Tamsin Coxen
Elderflower oolong refreshment

A lovely refreshing and delicate tea.

A
Custom House
Ali Hoy
Custom house

Love this coffee, very reliable and helpful shop. Great little free gift with order

After my usual store not having any Sailor of Hamburg black tea for a long time, I was running out and had to find a new supply and Tugboat were great. Nice website, good communication all the way through, plus a hand written note saying thanks for the order and a sample of delicious Darjeeling. Thank you, I’ll be back!

Fantastic

I’ve bought several coffee packs from Tugboat coffee and they are all superb. This bundle in particular offers three nicely differentiated flavours that make a brew that wouldn’t be out of place in an artisan coffee house.

M
Kenya Zawadi Peaberry
Martin Brickles
Superb

The best peaberry I've tasted for sure. A proper coffee for those who appreciate proper coffee

A
French Roast
Adam Drake
Smooth and Flavoursome

Great tasting coffee to start the day with. Smooth and non bitter - just the thing.

What a great tea to have brewed cold with lemonade & ice.
Great tasting & refreshing.
A definite crowd pleaser.

C
Mocha Java
Colin Walke
Mocha Java/Monsooned Malabar/Brazilian Santos...

A lovely coffee and recognising all the flavour notes mentioned but my real favourite and has been my "go to one cup a day brew" for years is Monsooned Malabar. For me, is simply the best...

Thank you for the unexpected taster of Brazilian Santos...all three are very smooth and similar tasting 😋

A
Tugboat 23
Adrian J
Tugboat 23- it's ruined coffee shops!

Having found Tugboat a few years ago, I now only buy my coffee from here.
While many are very good, the best is Tugboat 23. It is the perfect balance (for me), smooth and low bitterness. It is lovely for the beginning, middle or occasionally the end of the day.
Ordered online and delivered quickly, what's not to like. Would absolutely recommend, you won't be disappointed.

C
Santos
Cliff Wolstenholme
Lovely

It’s my second order of Santos and I’m not disappointed. It’s above smooth tasty coffee and one I will keep returning to for sure.
Great service from Tugboat to as order was waiting on collection for me. 5 stars *

S
Cornish Dark
Sue R Newlyn
Cornish Dark

A new experience and well worth the adventure. I use a cafetière and it’s a morning wake up. Dark chocolate notes smooth with a slight sweetness and clean tasting on the palate. I’ll buy more as part of a mix pack.

K
Blueberry Plum Infusion
Katherine Bird
Very Refreshing

I was pleasantly surprised when I tried the Blueberry Plum tea, as I’m not a fan of sweet things, but this tea is great.
It have a very pleasant dry after taste and is as good hot as it is cold
Definitely on my next shopping list

R
Honey Tea
Rowan

This used to be my favourite flavoured tea, and I've had it a few times over the years. I love that it's honey flavoured without being excessively sweetened, giving everyone more control over their cuppa. We drink it with soft water and cow's milk, but it also works with soya or oat milk.

The June 2026 batch has a weaker flavour than my previous purchases, so I've had to enhance each pot with a spoonful of honey. Hopefully it's just a quirk of this batch. Even so, the honey tea is still very good and I would still recommend trying it.

R
Tinner's Tea
Rowan
Great with Scottish water too

Strong brew made with soft water and cow juice:
It's delicious. Malty and a little spicy. One of the, if not the, tastiest tea blends I've ever tried.

Note that Tinner's Tea is grounds rather than full leaves, so you'll need a good filter.

Excellent decaf

My husband is unable to tolerate caffeine but loves good coffee. This decaf has a lovely strong flavour which he can enjoy just as much as he did “normal” coffee previously.
In addition to this we use a machine which offers both bean to cup and facility for ground coffee but it is fickle about the coarseness of the grind.
Staff at Tugboat helped me to identify that the filter grind was what we needed and we haven’t looked back since!