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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3932 reviews
96%
(3786)
2%
(89)
1%
(40)
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(8)
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(9)
S
Cornish Dark
Sue R Newlyn
Cornish Dark

A new experience and well worth the adventure. I use a cafetière and it’s a morning wake up. Dark chocolate notes smooth with a slight sweetness and clean tasting on the palate. I’ll buy more as part of a mix pack.

K
Blueberry Plum Infusion
Katherine Bird
Very Refreshing

I was pleasantly surprised when I tried the Blueberry Plum tea, as I’m not a fan of sweet things, but this tea is great.
It have a very pleasant dry after taste and is as good hot as it is cold
Definitely on my next shopping list

R
Honey Tea
Rowan

This used to be my favourite flavoured tea, and I've had it a few times over the years. I love that it's honey flavoured without being excessively sweetened, giving everyone more control over their cuppa. We drink it with soft water and cow's milk, but it also works with soya or oat milk.

The June 2026 batch has a weaker flavour than my previous purchases, so I've had to enhance each pot with a spoonful of honey. Hopefully it's just a quirk of this batch. Even so, the honey tea is still very good and I would still recommend trying it.

R
Tinner's Tea
Rowan
Great with Scottish water too

Strong brew made with soft water and cow juice:
It's delicious. Malty and a little spicy. One of the, if not the, tastiest tea blends I've ever tried.

Note that Tinner's Tea is grounds rather than full leaves, so you'll need a good filter.

Excellent decaf

My husband is unable to tolerate caffeine but loves good coffee. This decaf has a lovely strong flavour which he can enjoy just as much as he did “normal” coffee previously.
In addition to this we use a machine which offers both bean to cup and facility for ground coffee but it is fickle about the coarseness of the grind.
Staff at Tugboat helped me to identify that the filter grind was what we needed and we haven’t looked back since!

D
Italian Roast
David Dace
In the Dark

Italian Roast is a dark coffee bean, dark in colour And dark to taste which I have purchased And enjoyed for several years now! Dont know what I’d do without it?

The service was quick and the coffee wonderful

C
Honduran
Carol Lishman
Lovely smooth coffee

Another lovely Tugboat organic coffee with a smooth taste and a pleasure to drink at any time of day

E
Tugboat 23
Emily McLaughlin
The most WONDERFUL teas and coffee!

I cannot praise Tugboat enough or adequately express what a delight it is to trade with them! Their products bring much joy to my life. I bought Lapsang Souchong and it is, quite simply the best Lapsang I’ve ever tasted! Also Blue Lady tea which takes Earl Grey and Lady Grey to a whole new fragrant and refreshing level. Simply divine. And finally, I bought Tugboat 23 ground coffee - it’s finished already because I kept ‘treating’ myself to cup after cup. So, the products are just a delight quality wise. The ordering process was simple and the goods were efficiently and promptly dispatched. A short, handwritten message from Zach was the perfect finishing touch.

Best maple pecan coffee

LOVE this coffee, really struggle to find this flavour done well outside of US/Canada and Tugboat’s version is fantastic and takes us right back to fantastic holidays! Tastes and smells incredible.

T
Lapsang Souchong Tea
T P Cutler
Lapsang

So good to have large leaf lapsang rather than the floor sweeping in a tea bag! Delicious proper lapsang with real smoky flavour Best I have ever tasted. Thank you for excellent Cornish service

J
Biscotti
Judith Bell
A real treat

Lovely!! I bought the almond biscotti as a treat just for me...and I wasn't disappointed. Lots of almonds and lovely crunchy biscotti. The pieces are a good size for guilt free nibbling!

J
Earl Grey Tea
Julie Underwood

A great Earl Grey tea, just the right amount of Bergamot and I love the little cornflowers. Excellent!

M
Elderflower Oolong Tea
Mary de Ville
Delicious

Flowery, light. refreshing tea. Would highly recommend. Love it.

R
Assam Leaf Tea
Richard Lawrence
Excellent tea

This is an excellent tea, it arrived very quickly and I am thoroughly enjoying it.

N
Sumatra Espresso
Neil shepherd
Sumatra expresso

Wonderful,nice and strong.Excellent taste.Thankyou.

D
Kenya Zawadi Peaberry
Dave Smithers
Great coffee

It's been a while since I last drank Kenya Zawadi. Sprightly, lifting and soothing all at the same time. First coffee to get a unanimous wow from guests...even those who usually prefer a particular blend. Wonderful adventure from Tugboat thank you. Can I ask? Do you have any Caribbean coffees, especially Jamaican Blue Mountain?

LUXURIOUS

SIMPLE AND MOUTH-WATERINGLY TASTY

M
Cornish Breakfast Tea
Malcolm Uren
A Taste of Luxury

It's first rate with my porridge and grapefruit. It has a very satisfying flavour and makes an excellent cuppa. It's good for any time of day and once the packet is openexd I generally use it for the remainder of the week.. .

J
Formosa Gunpowder Tea
Jean-Claude Blanc
Excellent tea

Great freshness. Very enjoyable

Great breakfast tea.

A great, strong tasting breakfast tea. Sold in big bags as well. Lovely.

Promise not wholly fulfilled

An interesting blend but nothing greatly distinctive. It struggled to compete against my usual Tugboat JAVA!

S
Monsooned Malabar
Sue Harding
Very smooth

I usually drink Columbian coffee as I prefer the smooth flavour, but having tried this, I could be converted. Very enjoyable at the start of the day. Thank you.

K
Mellow Yellow Infusion
Katharine Clifford
Lovely

This is a perfect soothing blend for bedtime. I’m totally converted to this above pure camomile.

D
Tugboat Solo
Derek Valenti
Flavoursome!

I like to try different coffees each month and this one doesn't disappoint. Full flavour and no harshness or bitter overtones. Another one for the favourite list! 🙂